Can I provide feedback after the delivery of a task?

How to provide task level feedback?

After receiving your file, you are able to provide a rating to the task and any feedback you would like to pass on to our team. You can do so by going to the Platform > Send Task > Task Overview > Complete. Click on ‘Rate now’ of the specific task you would like to rate.

Feedback that is general to your organization, will be stored on the company account and used on tasks for other requesters going forward. Feedback that is specific to you will be stored on your account and will only be used on your tasks going forward.

How we use task level feedback?

Provide edits if relevant

Implement the feedback directly on your task to increase the quality

Company guidelines

Implement changes to your company guidelines so we can avoid similar mistakes on your next project

Personal user guidelines

Implement changes to your personal guidelines so we can avoid similar mistakes on your next project

If you would like to make suggestions to our team or require more help, please contact our Customer Success Team

Updated on: 12/06/2024