I can’t login to my SlideHub account

Scenario 1: **Account disabled (Trial expired) **

You tried to login to your SlideHub account and you see the below message:

Solution: Contact success@slidehub.com, we will help you to reactivate the account if the trial should be extended or let you know what should be the next step.

Scenario 2: Unsure of login method

You have been invited to join an existing SlideHub account but you don’t know which login option to pick.

Solution: Click on ‘Accept Invite’ in the email to accept the invite. Your company might have chosen a specific login method for everyone to login in some cases.

If you try to sign in with a login method that is not the one that your company have chosen (e.g. you try to login through Microsoft 365 but your company has set up Single sign-on), you will see a message that asks you to login with a different login method like the one below. In this case, please login with the method specified. SSO means logging in with your work email.

cenario 3: Forgotten password

You have previously logged in to SlideHub by using email and password but you have forgotten your password.

Solution: Click on ‘Reset your password’ button and enter your work email address in the next page. You should receive a password reset email in your inbox shortly (though sometimes it can end up in your spam/junk folder so please check there as well) and you can proceed with resetting your password.

Scenario 4: Unsure of access

You might have heard of your colleagues using SlideHub but you haven’t received any invitation email and currently don’t have access to the account.

Solution: Reach out to success@slidehub.com and we will help you to figure out whether your company has a SlideHub subscription or not and connect you with your company’s account owner.

Updated on: 12/04/2025