I can't upload slides

There are two main reasons why you can’t upload slides to your library

1) Your slides are too heavy

If you are trying to save slides to your library, we recommend doing it in batches. Please note file sizes are limited based on the upload method. If you're using a web browser, each upload must be under 200MB, while PowerPoint add-in uploads (add or suggest slides) are capped at 100MB

When you upload presentations/slides, it's important to know that there are some size limitations to how big the size of the files can be:

Files under 100MB will upload smoothly without any warnings
For files between 100MB and 200MB, you’ll receive a warning indicating that the size may affect the speed of downloading or inserting the slides
Files over 200MB won't be uploaded into the library

Check out the How you can decrease the size of your PowerPoint presentations article for some practical tips

2) You are using an old Safari web browser

Unfortunately, old versions of Safari limits certain functions for SlideHub. If you wish to upload content, you should use a modern web browser (e.g. Chrome). You can change your default browser on your Mac settings.

Is none of this working? Don’t hesitate to reach out to our Customer Success Team and we’ll be glad to find a solution.

Updated on: 12/06/2024

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