What are the available payment methods?

Default payment method

The default payment method is Credit Card for the Monthly subscription. To pay with Credit Card, you need to have a valid Credit Card associated with your account.
For annual deals the payment method is bank transfer.

How to add a Credit Card for the Monthly subscription

To add a credit card, you need to be the Owner or Managers of the company.

First login to your account and got to the 'Account Settings'.
In the 'Billing' tab you will find the 'Credit cards' section.



Finally, click on 'Add new card' and add your card details to the opening window. You can use Visa, MasterCard and American Express.



You have now successfully added a credit card to your company. Tasks and software users will be billed to this card.

When are invoices sent?

Invoices are issued at the end of the month. When we issue an invoice to be paid with credit card, it automatically gets charged to the associated card.

Payment with bank transfer

For clients with an annual commitment, an invoice for the full year will be issued at the beginning of the contract term.

Routing number: 3204
Accounting number: 11862934
SWIFT: DABADKKK
IBAN: DK84 3000 0011 8629 34

Settings and changing the payment method

If you want to pay by Bank Transfer instead of Credit Card, you need to submit a request for bank transfer either log in on the platform > go to 'Account Setting' > click on the Billing tab > choose your payment method or contact the Customer Success Team.

Payment days

Our standard payment terms are 15 days. Payment terms of more than 15 days can be negotiated. For clients with automatic payments via an associated credit card the payment is charged the same day as the invoice is paid.

If you would like to know more, we encourage you to contact our Customer Success Team

Updated on: 12/06/2024