• Supported versions of Office / Microsoft 365

  Introduction In order to ensure quick development circles and innovation of the SlideHub Asset Platform, we have built SlideHub using a list of modern technology components that require relative recent version of Office 365 / Microsoft 365. Supported versions SlideHub runs on all versions of Office 365 / Microsoft 365 that are enabled using Microsoft Edge (including Edge legacy) and Safari Webkit. Please see an overview here: https://learn.microsoft.com/en-us/office/dev/add-ins/conFew readers

• Why can't I see the SlideHub icon on PowerPoint anymore?

  Microsoft might reset certain Add-Ins, such as the SlideHub Add-In. You can reset these settings following these instructions.Few readers

• Can't get the Asset Platform in PowerPoint due to permissions from IT

  Are you trying to download SlideHub, but are having problems? This might be due to permissions from your company.Few readers

• I can't upload slides

  Are you having trouble uploading slides to your SlideHub account? Maybe try uploading them in batches.Few readers

• Microsoft is asking me to update the software

  Are you having trouble using the platform and Microsoft is asking you to update your software? This article will help you solve it quickly.Few readers

• How to decrease the size of your PowerPoint presentations

  Large PowerPoint files can be challenging to share, slow to open, and may even crash some computers. To enhance the user experience, we've implemented limits on the size of PowerPoint files that can be uploaded to SlideHub (read about the common issues that can prevent you from uploading slides). To help you reduce the size of your slides or presentation, we've compiled a few tips: 1. Compress Images This resolves about 90% of file size isFew readers

• I get the prompt in PowerPoint that I need to ‘upgrade Office to unlock usage’, despite having a supported Microsoft Office version

  If you cannot access some of the ‘direct from PowerPoint functionalities’ (e.g. inserting slides directly into the active presentation), and you know that your company only allow access to Microsoft Office through Citrix servers, it is likely that the firewall settings of the server has prevented the normal usage. Your Citrix admin would have to double check that SlideHub URL ( https://ppt.slidehub.io and (and the /* subpages), ideally also https://app.slidehub.ioFew readers

• Solving the issue in which the add-in on Windows crashes / showing blank screen

  Solving the issue in which the add-in on Windows crashes / shows blank screen Users on updated Windows 11, Windows 10,  and Microsoft 365 typically use Microsoft Edge to render their add-ins. The Desktop App Web Viewer has likely become corrupted and must be reinstalled. Repair Microsoft EdgeWebView2 Runtime On the affected user's computer, open Control Panel (in the Windows Search bar, type Control Panel). Select Programs. Select Programs and Features. in the list of prograFew readers

• I can’t login to my SlideHub account

  Scenario 1: Account disabled You have received an email notification that your SlideHub account has been deactivated and you see the below message in the login page: Account disable Solution: Simply click on the ‘Logout’ button and login again using the normal login method chosen by your organization (work email / Microsoft 365 / Google). If your account has been activated again, you shouldFew readers

• How to test SlideHub if my organization won't allow me to install it?

  If you would like to try out SlideHub, but your company doesn't approve of installing external software, we recommend you try these methods.Few readers